In this video, Pathik Shah the founder and lead strategist at Integrated Webworks talks about how Customer Reviews impact your business.
Explore the pivotal role customer reviews play in shaping your business's fate. Positive reviews serve as powerful social proof, building trust and attracting customers. Conversely, negative reviews can deal a blow to your brand if not handled professionally. Monitoring your online reputation is crucial, as it impacts your search engine ranking. Encourage reviews, respond graciously, and never resort to fake reviews. Customer feedback is a priceless resource for continuous improvement. Remember, reviews can either elevate your business or harm it, so use them wisely
Pathik Shah is a Founder at Integrated Webworks. A digital agency founded back in 2003. Pathik is a publish author of 2 marketing books. You can find the latest book Elevate Your SEO Game with AI: Trends and Strategies for SEO Success on amazon.